Terms & Conditions

1. Introduction

Welcome to Stefan Escapes! These Terms and Conditions govern your use of our services, products, and website. By purchasing from or engaging with Stefan Escapes, you agree to these terms.

2. Products and Services

Heaving Services

• Stefan Escapes offers professional heaving services for outdoor and travel needs.
• Customers must provide accurate weight and dimension details of items.
• We are not liable for damages caused by inaccurate information provided by the customer.

Camping Gear, Fishing Gear, Travel Accessories, and Travel Tech

• All products are described as accurately as possible. Variations in color, design, or minor details may occur due to manufacturing differences.
• Use of products is at the customer’s discretion and responsibility.

3. Payments

• Payments are cash on delivery (COD) only.
• Customers must ensure full payment upon delivery. Non-payment may result in additional charges or cancellation of future orders.

4. Shipping and Delivery

• Delivery times may vary depending on the destination and product availability.
• Stefan Escapes is not responsible for delays caused by unforeseen circumstances, including natural disasters or courier issues.
• Customers are advised to inspect their items upon delivery.

5. Returns and Refunds

• Returns are accepted within [2-5] of delivery for unused items in their original packaging.
• Refunds are processed within [2-5] after the returned item is inspected and approved.
• Customized or used products are non-refundable.

6. Warranty and Liability

• Products may include warranties as outlined by the manufacturer. Stefan Escapes is not liable for warranty claims beyond facilitation.

7. Privacy Policy

• We respect your privacy and handle your information 
• Personal information is used solely to fulfill orders and improve services.

8. Prohibited Uses

• Misuse of our products or services is strictly prohibited.
• Customers may not engage in fraudulent, unlawful, or harmful activities using our offerings.

9. Changes to Terms

• Stefan Escapes reserves the right to modify these terms at any time. Changes will be effective immediately upon posting.

10. Contact Us

For questions or concerns, contact us:[email protected]