Shipping Policy

1. General Information

• Stefan Escapes offers worldwide shipping for all products and services.
• Shipping availability depends on product stock and customer location.
• Orders are processed within [3 to 4] business days, excluding weekends and holidays.

2. Delivery Timeframes

• Delivery times vary by location and product availability:
  • Local Deliveries: [3–5 business days]
  • International Deliveries: [ 7–21 business days]
• Stefan Escapes is not responsible for delays caused by courier services, customs processes, or unforeseen circumstances ( natural disasters).

3. Shipping Costs

• Shipping costs are calculated based on the size, weight, and destination of the package.
• Customers are informed of shipping fees during the checkout process.
• Any customs duties, taxes, or import fees are the responsibility of the customer.

4. Tracking Information

• A tracking number will be provided once your order is shipped.
• Customers can track their orders through the courier’s website using the tracking number provided.

5. Failed Deliveries

• If a delivery attempt fails due to an incorrect address or the recipient being unavailable, additional charges may apply for re-delivery.
• Customers are responsible for ensuring the accuracy of the shipping address provided during checkout.

6. Lost or Damaged Items

• Stefan Escapes ensures careful packaging of all orders.
• If an item is lost or damaged during transit, customers must report it within [3] days of receiving the shipment.
• Claims for damaged items must include photographs of the damaged product and packaging.

7. Changes to Shipping Policy

• Stefan Escapes reserves the right to update this policy at any time. Updates will be effective immediately upon posting.

8. Contact Us

For any questions or concerns about shipping, contact us:[email protected]